Privacy Policy
Bookwormcentral.com (Ensemble Inc.) is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (www.bookwormcentral.com) and mobile applications.
This policy outlines what you, as a user (“you” or “User”) of bookwormcentral.com and its mobile applications, can expect from Bookworm Central (operating as Ensemble Inc., collectively referred to as “Bookworm Central” or “bookwormcentral.com”).
Information We Collect
When you create an account, place an order, or use our services, we may collect:
- Contact Information: Name, email address, phone number, mailing address
- Financial Information: Billing and payment details
- Order and Service Requests: Details of purchases and related services
- Technical Data: IP address, browser type, device details, and cookies
- Communications: Emails, text messages, or correspondence with our team
- Transaction Data: Records of payments and transactions
Cookies are used to identify you and manage your shopping cart. They cannot access your hard drive or read other cookies. They are optional for purchases but required to save your cart between visits. You may disable cookies in your browser settings.
How We Use Your Information
- Process and fulfill orders
- Communicate with you regarding your account or orders
- Send service updates and promotional materials (if you opt-in)
- Authenticate users during login
- Personalize your experience and improve services
- Ensure site functionality, security, and performance
- Enable customer forums, reviews, and book club participation
- Provide notifications, including transactional alerts and opted-in messaging
Mobile Phone Numbers and Messaging
If you provide your mobile phone number for order updates, account alerts, or promotional messages (opt-in only):
- Your mobile information will never be shared with third parties or affiliates for marketing or promotional purposes.
- Mobile information will only be used to deliver the services or messages you request.
- Standard message and data rates may apply.
- You can opt out of marketing texts at any time by replying STOP. For help, reply HELP.
- Mobile numbers will not be combined with other personal information for unrelated marketing.
Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may only share information:
- With your explicit consent
- With trusted service providers under confidentiality agreements to fulfill services on our behalf
- When required by law (e.g., subpoenas, court orders)
- To investigate, prevent, or act against fraud, illegal activities, or threats to safety
- With moderators of forums, book clubs, or review platforms when you voluntarily participate
Data Integrity
We only collect and process personal data for the purposes described in this Privacy Policy. Our practices are reviewed regularly for compliance and accuracy. Users are encouraged to keep their information current.
Security and Confidentiality
Personal information is accessible only to authorized employees, contractors, and agents who need it to operate or improve services. They are bound by confidentiality obligations and subject to disciplinary action, including termination or legal consequences, for breaches.
Choice / Opt-Out
- To stop receiving marketing emails, follow the unsubscribe link in the email.
- To stop receiving marketing texts, reply STOP at any time.
- To update, correct, or delete your information, contact our support team.
Contacting Bookworm Central
If you would like to:
- Update your personal information
- Remove your data from our records
- Ask questions about this Privacy Policy or our data practices
Please contact us at: support@bookwormcentral.com