Bookwormcentral.com (Ensemble Inc.) is committed to protecting the privacy of our customers. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you use our website (www.bookwormcentral.com) and mobile applications.
This policy outlines what you, as a user ("you" or "User") of bookwormcentral.com and its mobile applications, can expect from Bookworm Central (operating as Ensemble Inc., collectively referred to as “Bookworm Central” or “bookwormcentral.com”).
Information We Collect
When you sign up for an account or use services through Bookwormcentral.com, we collect and store the information you provide, including:
- Contact Information: Name, email address, phone number, mailing address
- Financial Information: Billing information
- Order and Service Requests: Details of your purchases
- Technical Data: IP address, browser type, and information stored in cookies
- Communications: Emails or other written correspondence
- Transaction Data: Details of monetary transactions through our platform
Cookies are small data files used to identify you and manage your shopping cart. Cookies cannot read your hard drive or access other cookies. They are not required for making purchases but are necessary to save your cart between visits. You may disable cookies in your browser settings.
How We Use Your Information
Collected information is used for the following purposes:
- Processing and fulfilling orders
- Communicating with customers
- Sending updates and promotional materials (if opted-in)
- Authenticating users upon login
- Enhancing the user experience by customizing content
- Improving site performance and security
- Enabling customer forums, reviews, and book club participation
Information Sharing
We do not sell or rent your personal information to third parties. We only share information in the following cases:
- With your explicit consent
- With trusted partners under strict confidentiality agreements, solely for the purpose of service fulfillment
- When required by legal process (e.g., subpoenas, court orders)
- When necessary to investigate, prevent, or take action against illegal activities, fraud, or threats to safety
- With moderators of forums, book clubs, or review platforms when you voluntarily join such communities
Data Integrity
We collect and process personal information only for purposes that align with this Privacy Policy. Our data collection, storage, and processing practices are regularly reviewed to ensure that we are handling your data responsibly. Users are encouraged to update their information to help us maintain accuracy.
Security and Confidentiality
Access to personal information is limited to authorized Bookwormcentral.com employees, moderators, contractors, and agents who need the information to operate or improve our services. These individuals are bound by confidentiality agreements and are subject to disciplinary measures, including termination or legal action, for any breaches.
Choice / Opt-Out
You may opt out of receiving marketing emails from Bookwormcentral.com at any time by following the unsubscribe instructions included in every email. Users also have the option to modify or delete their contact preferences by contacting our support team.
Contacting Bookwormcentral.com
If you would like to:
- Update your personal information
- Remove your data from our database
- Ask questions about this Privacy Policy or our data practices
Please contact us at: support@bookwormcentral.com